Chris provided excellent customer service. Installation of furnace and central air good. Had to wait longer than necessary for follow up issues. Would highly recommend them.
Have used Hannabery for 18 years and I am always pleased with their service. They installed a new unit for me and everything was explained to me in detail. The technicians and service department are very nice, friendly and knowledgeable.
We have used Hannabery for our HVAC service in our home for at least five years and we are very satisfied. We have a complex system with a gas furnace/AC unit and a supplemental heat pump. Everyone from the folks who answer the phone to the folks who come to do the work are courteous and professional. They come when they say that they will come, they professionally diagnose and repair problems in either of the systems, and they do not try to sell services that you don't need. They have even walked me through a solution over the phone with no charge, avoiding a service call. We have previously worked with several of the big name companies in the Valley, but we have stuck with Hannabery.
I have always had professional & excellent service. I am also grateful to have a contract for they came out in a very timely fashion when I had an emergency My kudos to you and your staff.
The additional duct work that was installed by the technicians from Hannabery HVAC were very professional and extremely proficient. I would definitely recommend this company if you plan on updating or installing a new system.
Great job by everyone, Dave, Dan, Knox, Jay, Phil & Chris. Thanks to a Super team who did an outstanding job. I highly recommend them to everyone in need of HVAC service.
The whole process went well, install was done on time they quoted, and was done very professional and clean. New system works great, would highly recommend them to anyone looking for a new system. Their pricing was very good compared to some other ones we got.
I had an entirely new Heat Pump system installed and have had subsequent routine seasonal tuneups.All work has been done perfectly. I have no complaints whatsoever. From the office staff to the technicians all have been courteous , knowledgeable, and skilled in their performance.
The Salesman Chris worked with our schedule for our estimate. The install team was on time and professional. They will be doing my heating system soon.
We have always been satisfied with both our regularly scheduled service calls as well as any extra calls we've needed. The office staff works with us to schedule and the service people are polite, efficient and professional. We are comfortable asking them to explain what was done.
The staff/service techs have been courteous from our first phone call. Everyone is honest and explains all work in detail. Everything has always been taken care of in a timely fashion. No surprises. They answer questions, and make appropriate recommendations when needed. Definitely a company to use for heating/air conditioning.
My experience was a rather good one. The two tech's that were at my home for the installation did a great job. They were clean and friendly from start to finish. They let me know everything that I needed to know, and answered all the questions that I had. I would recommend your company to any and every one thst asked who I use as a heating specialist.
Since the first phone call to HVAC requesting information about their units, Mr. David James the manager was very helpful and knowledgeable about their products. The installation process of the unit went very smoothly with a group of excellent professionals.
I have been a customer of Hannabery HVAC for 40 years and would highly recommend their services. They are reliable, prompt, fair, and I could always depend on excellent work.
They helped us late at night one cold winter when our heater broke and ever since then, we only contract with them. Routine spring and fall maintenance checks and all else our system needs, we only call Hannabery HVAC.
These guys are amazing, technician explained everything while he was working, very thorough and extremely nice, look forward to working with Hannaberry in the future!!!!!!!!!! You don't get help like they provided anymore, simply excellent!
Great service, great price. Would recommend with no reservations. Chris from sales was great at laying out the various options. The day of the install went very smoothly. The installers were courteous and professional and thoroughly cleaned up after themselves.
Could not have been a worse time. A few days after Christmas, our heating system had been on the decline, and gave out. Winter is just starting, staff members on vacation, husband is very ill. Hannabery went to great lengths to find employees and the equipment to get our heating system replaced in as short a time as possible. The workers are competent and very personable. If you have to have your heating system give out, at the worst possible time, these people take some of the sting out of a bad situation.
I didn't think that disconnecting a hydraulic kinetic tank and switching to the backup heater elements was such a big deal however when I spent approximately two and a half hours watching Jeff and Chris do the work I was amazed a myriad of wires going everywhere of these two gentlemen really knew their stuff did a terrific job and for the price I couldn't be happier.
I have used Hannabery for about 8 years now, they came with the new house!!! LOL! I purchased a service contract and forgot about it! They call me, and remind me of the contract and want to set up an appointment. Can a company be any more honest.
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Hannabery has been servicing our HVAC for the past 3 years and have been more thorough than any other company we've ever had. The employees are courteous and helpful and the prices are fair.
On time for appointments prompt, professional service. Have had them install central air & heat pump about 5-7 yrs ago [removal of a disaster [central air that leaked from the vents,done by a local company] Approx. 5-6 yrs ago. Highly recommend Hannabery.
Excellent service. Their techs are professional, knowledgeable and a pleasure to deal with. Charles has been maintaining and serving our system since its installation in 2005 and it has continued to function like new due to Charles' care and Hannabery's attention.
Hannabery has been servicing my heat pump for a number of years. The service men are always courteous and perform their inspections quickly and provide a written record of their tests.
Customer Service is excellent! They follow up on all concerns/correspondence in a timely matter looking out for the customer's best interest. Installation techs, were courteous and the install of unit was extremely neat because they pay attention to detail. End results they take pride in their work! I highly recommend their service!
Very neat installation. They seem to have the best price and installers are fantastic. I have had 2 systems installed by them and both times it was a pleasure!
We have been faithful customers of Hannabery HVAC for over 30 years. We are very satisfied with the service we receive whether it is routine or emergency. The technicians know what they are doing and if a problem arises that they can not solve, they call for help. We couldn't be happier.
Hannabery HVAC is taking care of our heating/cooling system for more than 12 years. We have a silver plan with them, and they service our system twice a year. The service is always sufficient, time wise scheduled, and our service people are courteous and professional. I would recommend to take this high quality local service to my friends and neighbors. I would rate this service as high quality and reasonably priced.
Service person always calls ahead to give me a timeline of when to expect him on the day of service. If he is running late, he lets me know. Also, fast, courteous service, always pleasant.
Experienced technicians arrive at scheduled time and perform tasks as scheduled. To date we have had to emergency calls, just semi-annual routine maintenance.
We have been very satisfied with your service over the years. First at our Quakertown Pa home, and now at our Hatboro, Pa home. Thank you for the great service and keep up the good work.
We have a Hannabery installed HVAC system for the past 10 years. It has always provided great cooling in the summer and heating in the winter. Over the past 10 years we have had the unit / system serviced by their team three times. They have always been on time, courteous, clean, and respectful of our home. Once for a annual service and full system cleaning, and the other two were to replace blower motors (five years apart) that had failed. Just like any other system in your house, it need to be maintained to work as designed.
Hannabery installed our AC and has serviced it most of the time we've had it. We've never had a problem they didn't handle promptly and well. Their repair personnel are professional, well trained and respectful to work with. We recommend them highly!
The installation and service of my new heat pump and air handling system was great. Cost, time and expectations were met as spelled out in the quote. Could not ask for anything more. Technicians did a great job and answered all my questions. I am currently using them for my preventative maintenance service.
I would recommend Hannabery. The serviceman are very qualified and do not recommend parts and services that you do not need. They have serviced our equipment for over 30 years. I have always felt that I can trust and depend on them.
We have been a customer of Hannabery HVAC for several years. They are so reliable and professional and get the job done right the first time. They are always on time and go out of their way to accommodate my schedule. I can't imagine using anyone else for my HVAC needs.
Hannabery HVAC provides knowledgeable, prompt service year round for our home. We use them for 6 month inspections and maintenance. And we have used them for any necessary repairs as well. We recommend them highly.
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